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Arrival and Services

All important information and services for a smooth and pleasant stay

Welcome to the Fan Zone!

Your central meeting point for fans from all over the world!

The Fan Zone Mainufer is the ideal meeting place for fans from all over the world. As the event organiser, we are your central point of contact for all information about the Fan Zone. Our dedicated staff have up-to-date and detailed information on all events, programmes and special activities. With our expertise and passion, we ensure that you will enjoy an unforgettable fan experience in Frankfurt.

We also offer helpful tips on travelling to and getting around Frankfurt. On this page, you will find information on public transport, parking options and alternative means of transport so that you are able to move around the city comfortably and stress-free.

For further information, please call our information hotline on +49 (0)69/24 74 55 400.

We hope that the following FAQs will answer some of your questions and give you an initial overview of everything you need to know.

For your safety, we carry out bag, rucksack and identity checks in the Fan Zone.

© #visitfrankfurt, Holger Ullmann

Opening hours and Arrival

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Opening hours Fan Zone Mainufer:
  • 27th June to 14th July:
    • Weekdays from 16:00 to 24:00
    • Weekends from 13:00 to 24:00
Getting to the Fan Zone Mainufer:

You can enter or leave the Fan Zone via the following streets (from left to right):

  • Wiesenhüttenstraße
  • Windmühlstraße
  • Mainluststraße
  • Untermainanlage
  • Neue Mainzer Straße
  • via Karmelitergasse
  • via Am Leonhardstor
  • via the Fahrtor coming from Römerberg

You can also find a detailed overview of the entrances and exits in our Fan Zone map:

© #visitfrankfurt, Holger Ullmann

Thank you!

Dear fans,

What an incredible festival! 
Together we celebrated, suffered and experienced unforgettable moments. Thanks to you, the Fan Zone Mainufer became a place full of joy, passion and peaceful togetherness. Your enthusiasm and solidarity made EURO 2024 a unique experience. Thank you for being there! 

Your Fan Zone Mainufer Team

Children's programme in the Fan Zone Mainufer

Imagine it's a sunny day on the banks of the Main. Children are laughing, music is playing and the Fan Zone is full of life.

On the various stages, artists such as the KINDERS, Nilsen, Mr Jan and citizen Lars Dietrich delight our young guests with cheerful songs. The children's play area awaits near the Holbeinsteg. Here the children can play, do handicrafts and have their faces painted - there are no limits to their imagination.

Throughout the Fan Zone, there are exciting football challenges such as SpeedGoal, RoboKeeper and SpeedMaster. Here the children have the opportunity to show off their talent and feel like real stars. A day full of fun and unforgettable moments awaits the whole family.

© #visitfrankfurt, Holger Ullmann
© #visitfrankfurt, plazy, Isabela Pacini

Arrival and mobility in the Fan Zone Mainufer

So that you are well prepared, here is some important information on how to get here:

  • Mobility tips for travelling to the event
    Find out about the best ways to get here at www.mainziel.de. Whether you are travelling by bike, public transport or on foot, you will find helpful tips and information there.
    Of course, there are also parking spaces for bikes and e-scooters at the Fan Zone. So you can travel in an environmentally friendly and comfortable way.

  • Public transport
    Frankfurt Central Station is the ideal starting point for your journey. From there, it's just an 8-minute walk to the Fan Zone. Alternatively, you can take the underground or tram to the Willy-Brandt-Platz stop. From there, it's only a comfortable 300 metres to the Fan Zone - a short walk and you're right in the middle of the action!

  • Traffic restrictions and road closures
    Please note that the Mainkai will be closed from 06.06. to 19.07.2024. This closure will allow us to create a great and safe fan zone for all visitors.

  • Parking facilities
    There are several multi-storey car parks in the immediate vicinity of the main station. From there, you can reach the Fan Zone in about 10 minutes on foot. However, we recommend using public transport to ensure a stress-free and environmentally friendly journey.

  • Accessibility
    The Fan Zone is optimally prepared for all visitors! The entire area is designed to be barrier-free so that everyone can enjoy the event. There is a special platform for wheelchair users in front of the big screen at the hospitality tent and there are accessible toilets everywhere. The Floating Pitch is accessible and the two small football pitches are barrier-free so that everyone can take part.

How to get to the

Fan Zone Mainufer

Our Fan Zone is just an 8-minute walk from the main train station and a 4-minute walk from the underground/tram station "Willy-Brandt-Platz". You can also enjoy an excellent view from the Holbeinsteg pedestrian and cycle bridge.

Important contact points at a glance

Useful Information

On this map you will find information about emergency exits, toilets, a safe zone if you feel unwell, the police, a first aid station and tourist information.

FAQ 

Frequently asked questions about your stay during UEFA EURO 2024


General information on the Fan Zone


Hotline, Tourist Info & Volunteers


On-site services

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FAQ for residents of the Fan Zone

FAQ for press representatives 

We kindly ask all Fan Zone visitors to observe the following rules and regulations, which have been laid down in order to ensure the safety and security of the event, that is, to prevent personal injury and/or damage to property. If the rules and regulations stipulated below are followed responsibly, we may all look forward to the smooth and festive running of the UEFA EURO 2024 football tournament in the Host City Frankfurt.

1) Areas of application
The event rules and regulations apply for the Fan Zone Mainufer from 13th June to 15th July 2024.

2) Bans, prohibitions and instructions
The following rules and regulations shall be adhered to by all Fan Zone visitors upon entry of the fenced “Big Screen” area:

2.1
For spatial reasons, it is necessary to enforce a maximum visitor capacity for the “Big Screen” area. Once this maximum capacity has been reached, no further visitors will be permitted to enter. Please note that visitors leaving the “Big Screen” area have no automatic right of re-entry.

2.2
For security reasons, the entire “Big Screen” area is placed under video surveillance.

2.3
Visitors of the UEFA EURO 2024™ Fan Zone acknowledge that their images and voices may be recorded during their stay in the Fan Zone and potentially used without any claim for remuneration or compensation in image, sound and audiovisual material connected to the UEFA EURO 2024™, whether at the same time of the event or at a later date.

2.4
All persons entering the event site must behave in such a way that no other person is harmed, endangered or harassed. Violations may result in expulsion and/or exclusion from the event. Any person committing criminal offences (e.g., selling or purchasing narcotics, assault and battery, the_t, sexual harassment or assault etc.) will be immediately and without prior warning expelled from the event. All criminal offences will be reported to the police without exception and may result in criminal charges being pressed. Anyone culpably violating these event rules and regulations is liable to compensate the event organiser for any and all resultant damages.

2.5
The event organiser’s rules and regulations (house rules) shall be enforced by the organiser and the event’s security services. All persons entering the event site are obliged to follow the instructions of the event’s security personnel. Anyone not complying with these instructions will be expelled from the event site by the security personnel for one or more days.

2.6
Security screens will take place at all of the Fan Zone’s entry points. Here, visitors and bags will be checked for prohibited items. These items include, amongst others:
(a) Firearms, knives of any kind and all other kinds of potentially dangerous cutting, stabbing, clubbing or other weapons
(b) Saws, axes, hatchets and all kinds of dangerous tools or objects
(c) Highly flammable canisters or liquids, such as aerosol deodorants, hairspray, pepper spray and animal repellent sprays
(d) Bulky articles (e.g., umbrellas, chairs of any kind etc.)
(e) Fireworks, sparklers and all other types of pyrotechnic items

(f) Backpacks, bags and similar articles larger than DIN A4 format (approx. 20 cm x 30 cm)
(g) Flag and banner poles longer than 1 m and/or with a diameter of more than 10 mm
(h) Mechanically and electrically operated noise instruments as well as musical instruments and vuvuzelas
( i) All kinds of glass receptacles, e.g., glasses, glass bottles and PET bottles
( j) Plastic cups (excluding “Fan Zone Frankfurt” cups), jugs and other containers that are made of breakable or splintering material or are larger than 0.5 litres, as well as all kinds of beverage cans
(k) Addictive substances such as alcohol, medication consisting of moodaltering substances and all forms of narcotics
( l) Animals are not permitted, except for guide dogs.
The carrying of any of the aforementioned or comparable items may result in offendingpersons being denied entry to the Fan Zone, or expulsion from the Fan Zone.

2.7
The possession or consumption of all forms of cannabis is strictly prohibited.

2.8
All escape and rescue corridors are to be kept clear at all times.

2.9
Racist, sexist, homophobic and other discriminatory remarks and/or behaviour will not be tolerated. Visitors are urged to report any such occurances and offenders to security personnel.

2.10
Entering fenced-off areas or climbing on buildings or structures is strictly prohibited.

2.11
Structures, facilities or walkways may not be damaged, labelled, painted, covered with stickers or altered in any other way, shape or form.

2.12
Persons who are recognisably under the influence or drugs will be denied admission.

2.13
Urinating or defecating outside of the toilets is strictly forbidden.

2.14
The general rules and regulations of the German Youth Protection Act apply.

2.15
The use of bicycles, e-scooters, skateboards, Segways etc. within the Fan Zone is not permitted.

2.16
It is forbidden to sell or offer goods, distribute printed matter and all other items of any kind, or to carry out collections without express permission from the event organiser.

2.17
It is forbidden to carry and/or fly drones above or on the event area.

2.18
Each and every person entering the event area hereby agrees to make and/or transmit audio and/or video recordings of the event for private use only. Please note that the personal rights of other visitors must be respected at all times.

A man and a woman are sitting in front of a computer. The man is explaining something and pointing at the screen.
If you have any questions or require further information, please do not hesitate to contact us. We will be happy to assist you.
Tel: +49 69/24 74 55 400, info@infofrankfurt.de